Contact Us

If you are an UPside card holder, an iBankUP user, or the parent of a teen cardholder and have a question about the service, contact cs@iBankUP.com or cs@UPsideCard.com
If you have lost your card, please call immediately 1-866-845-6273.

If you are a merchant and need to request the manual cancellation of a transaction authorization hold that you placed on the UPside Visa card of one of your customers, send us a fax with the amount and date of the transaction, the name of the card holder, the last 4 digits of his/her card and a justification for the requested cancellation. Fax number:

For corporate inquiries, contact us at: info@plastyc.com phone: 1-646-485-5267
or write to: Plastyc Inc, 55 Broad Street, 23rd Floor, New York, NY 10004

For media & press inquiries, contact: Patrice.Peyret@plastyc.com    phone: 1-646-485-5267

Corporate Profile

We provide Americans the most affordable, easy to use and financially responsible banking services for a better future..

Plastyc Inc. is a privately held US corporation with a principal office in New York. Our mission is to provide payment and money management services to anyone with Internet access who would rather not drive to a bank and wait in line there.
We address consumers of all ages, including teenagers (13-17), provided that an adult is involved in their enrollment to our services.
We also help companies get paid by consumers easily and efficiently, or even pay contributors out instantly and at no cost.

We have partnered with established financial institutions such as Meta Payment Systems, payment systems networks like Visa & Green Dot Corporation, and processors like Fidelity Information Services.

We are committed to adhering strictly to the industry rules and regulations, as required by our financial institutions partners: the USA Patriot Act, the Bank Secrecy Act, the Gramm-Leach-Bliley Act, the list checks of US Treasury's Office of Foreign Assets Control. We also maintain a strict Anti-Money Laundering policy.

Plastyc's principals are veterans of the consumer and payment industries, with decades of experience at companies such as GemAlto, Oberthur, Unilever, Thomson/RCA, Sun Microsystems and Mobile365, a company in which both Visa and CitiBank were investors (now Sybase365)
See the profiles of Plastyc's principals:

Robb Wilmot